Q&A

1. How about the delivery time of products?

A: sample 3-7 days, bulk orders for more than 5-25 days.

2. After sales service?  

A: Provide three ~five years of quality warranty.

3. Reply to the buyer's inquiries and provide timely quotation? How long?

A: Within 24 hours

4.Payment methods?

A: payment to delivery (30% deposit) or  T/T

5.Whether to provide OEM/ODM services? OEM/ODM orders / projects to complete the required time?

A: You can provide.

6.What are the certifications?

 A: CE,  ROHS,  ERP、 SAA and other certification.

7.Technical characteristics

A: All control software 100% of their own programming, DALI software through IEC62386 standards, DALI test instruments to ensure that each batch of products meet the standards

8. Minimum order quantity

A: 1 PCS

9. Shipment of packaging

A: Carton packing or card packing